Event FAQs

Is pre-registration required, or are walk-ins welcome?  

Pre-registration online is required. We will not be accepting walk-ins on the date of the event.

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Am I required to pre-pay at the time of registration, or are other payment options available?

Payment in full must be made online during the registration process. We currently are unable to accept physical checks, purchase orders, or other forms of payment.

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How can I contact the organizer with any questions?

If you have questions or need additional information, please contact us at info@edlawinteractive.com.

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What's the refund policy?

All live event sales are final, and no refunds will be given. However, despite the fact that we are lawyers, we are not totally coldhearted. (We're the good ones, I promise!) We understand that, in schools, emergencies and unforseen events occur often. In the event that you are unable to attend an event for which you are registered, you have some options. You may transfer your ticket to another individual (just make sure they bring a copy of the ticket with them - see below) for no additional charge, or, if there is another session available at another location or on another date, you can contact us to determine if a transfer would be available (see paragraphs below for more details).

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Can I transfer my registration to another event?

We know that circumstances that may arise that prevent school personnel from being able to attend a training. If you discover you are not able to attend a training, please contact us at info@edlawinteractive.com, and let us know the session for which you are currently registered and the session into which you would like to transfer.  Registrants can transfer to any other open (public) event as long as the transfer request was made in advance and there is space in the program into which the registrant wishes to transfer.  If the program into which you will be transferring is at a higher cost than the paid program, you will be responsible for the difference in cost, which must be paid at the time of registration.  (If the cost paid for the original is higher than the program into which the registrant is transferring, EdLaw Interactive is NOT responsible for reimbursing the difference in costs.)  The general registration rate will apply to all transfer sessions. Earlybird and other discounted rates are not available for transfers. Due to materials costs involved in live trainings, transfers are only available prior to the start of the training for which the individual is already registered. The option to transfer will not be available once the training for which the participant had orginally registered is completed. All transfer options are subject to availability, and specific topics for transfer trainings cannot be guaranteed. (But don't worry - all of our programs are great!)

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Can I transfer my registration for a live event to a webinar and vice-versa?

At this time, we cannot transfer attendance between webinars and live events.  Sorry!

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Do I have to bring my printed ticket to the event?

Not unless you are taking the place of someone else (see question below). For individuals who registered under their own name, a photo ID or other form of identification is sufficient. Individuals who are attending under someone else's registration information will need to bring the original ticket, so that we can verify the transfer.

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Is my registration fee or ticket transferrable to another person?

Absolutely. Just make sure the person to whom you are transfering the ticket brings the actual ticket to the event to verify the transfer. No problem!

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Is it ok if the name on my ticket or registration doesn't match the person who attends?

Yes. We understand that circumstances may arise that require you to send a proxy. Not a problem. (If you think someone has stolen your ticket and will try to use it at the event that you will actually be attending, definitely let them.  Nothing livens up a legal seminar like catching an electronic ticket thief red-handed. It truly is the perfect ice breaker!)